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Why Do We Always Forget About the Documentation?

Category : Documentation, Technical ยท by

The Agile Manifesto

The Manifesto for Agile Software Development states “Working software over comprehensive documentation” and for a long time many teams and individuals have taken this to mean that we don’t need to document our software.

Writing documentation can be hard. Not everyone is a fantastic wordsmith, especially in the development community where, mostly, we just want to build stuff. However, the same manifesto also states “Individuals and interactions over processes and tools”. What better way to enable individuals than to have decent documentation. Documentation that points you in the right direction, that explains things in ways that the code never can. Documentation that records design decisions so that those same interactions flow well.

Use a Software Travel Guide

Simon Brown, in his book “Visualising Software Architecture“, and Patrick Kua in his talk “Travel Guide to Software Systems” both advocate a “travel guide” style set of documentation. They argue that context setting is a necessary component of software development in much the same way that you would use a travel guide and map as a way to orient yourself in a city or country that you are unfamiliar with.

The travel guide concept is useful because it suggests a lightweight approach; something to get you started on your journey. An entry point into the tangled mess of an unknown software application. It can outline areas to watch out for. It can serve as a reminder for those who have travelled there before, including ourselves since we can often forget where we’ve been in this modern world of multi-tasking on projects.

What to include

What are the best things to document? Simon Brown suggests at a minimum you should include the following:

  1. Context

    This should outline what the software project is about. Who the main users and stakeholders are.
    Include some kind of context diagram.

  2. Functional Overview

    This expands on the context to outline the use cases of the system. What are its main features. What is the business workflow the system replicates. Some facts about the domain and glossary of terms.

  3. Quality Attributes

    These are the non-functional requirements of the system such as scalability, performance and security.

  4. Constraints

    This might include standards or protocols the system follows or constraints of the technology being used.

  5. Principles

    This can be about the culture around the development. Some examples here include coding standards or styles, logging, always use dependency injection, use Swagger rather than RAML, prefer thin client,
    position of brackets, naming of tests.

  6. Software Architecture

    Here you might find architecture diagrams (component/sequence/flow diagrams).
    Discussion of the key architecture patterns, perhaps layering strategy. What are the deployable units.

  7. Infrastructure Architecture

    Where the software is deployed. Describe the physical hardware, database servers, message buses. Who maintains it. Backup and Disaster Recovery strategy.

  8. Deployment

    How the software is deployed to the infrastructure. Automated/Manual processes. Configuration settings. Deployment rollback strategy. Data replication.

  9. Operation and Support

    How the system is run and monitored. How problems are diagnosed. Housekeeping tasks. Data archiving.

  10. Development Environment

    Setup of tools and environment needed to develop the system. Build and test instructions. Username and password location.

How to Start

Start by imagining that you were on-boarding new people to the project. What do you think they need to know? Create answers to those questions and build up the documentation as you go. Make sure everyone is involved and above all remember to keep it light, exposing the essential details.

Don’t forget the documentation.

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